FH66 Privacy Policy — Your Data Is Completely Safe With Us

1 Introduction

FH66 is an internationally licensed online gaming and Sports Betting platform. We place the highest priority on our players' privacy. This privacy policy is designed to give you a clear understanding of what personal information FH66 collects, how it is stored, and under what circumstances it is used.

FH66's Privacy Policy has been developed in accordance with international data protection regulations and the guidelines of our licensing authority. We believe data protection is not merely a legal obligation — it is our responsibility to our players.

2 What Information We Collect

We collect various types of information when you register and use the FH66 platform. This data falls into two categories:

Information You Provide Directly:

• Full name, date of birth, and gender
• Email address, mobile number, and home address
• National ID (NID) or passport details (for KYC verification)
• Payment details — bKash, Nagad, or Rocket number
• Messages and complaints you send to customer support

Automatically Collected Information:

• IP address and device identification number
• Browser type, operating system, and screen resolution
• Login times, page visits, and session data on the FH66 platform
• Gaming and betting history, transaction records
• Data collected from cookies and similar tracking technologies

3 How We Use Your Information

FH66 uses collected data only for specific, legitimate purposes. Our primary reasons for using your data are:

• Account Management: Creating and managing your FH66 account and keeping it secure.
• Payment Processing: Processing deposits and withdrawals securely and maintaining transaction records.
• Regulatory Compliance: Meeting licensing authority requirements, KYC verification, and anti-money laundering compliance.
• Fraud Prevention: Detecting suspicious activity and maintaining platform security.
• Customer Service: Resolving your complaints and issues promptly.
• Service Improvement: Enhancing FH66's gaming experience and payment systems.
• Responsible Gaming: Monitoring your gaming patterns to help reduce the risk of problem gambling.
• Marketing Communications: Sending promotional offers and updates, with your consent.

4 Data Retention & Periods

FH66 stores your personal information on secure, internationally compliant servers. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the duration your account is active, and for a minimum of 5 years after closure (as required by law).
• Transaction Records: Retained for a minimum of 7 years as required by financial regulations.
• KYC Documents: Retained for up to 5 years after account closure.
• Cookie Data: From 1 day up to 2 years, depending on the type of cookie.
• Customer Support Message: Retained for up to 2 years after resolution.

Unless required by legal obligations, FH66 securely deletes or anonymizes your data once the designated retention period has ended.

5 Data Sharing & Disclosure

FH66 may share data with third parties only in limited and lawful circumstances, as outlined below:

• Payment Provider: Only the information required to process transactions is shared with authorized payment gateways such as bKash, Nagad, or Rocket.
• Regulatory Authority: Providing data in response to valid requests from licensing authorities or law enforcement agencies is a legal obligation.
• Fraud Prevention Organizations: Cooperating with authorised agencies to combat money laundering and fraud.
• Technology Partners: Technology companies that support FH66 platform operations, all operating under strict confidentiality agreements.

6 Cookies Policy

FH66's website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help improve platform functionality.

Types of cookies used by FH66:

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember your language preference and other settings.
• Analytical Cookies: To understand which parts of the platform are used most — fully anonymised data.
• Marketing Cookies: Used to show relevant promotions. You can turn this off at any time.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain FH66 services.

7 Security Measures

FH66 employs industry-leading security measures to protect your personal information:

• 256-bit SSL/TLS Encryption: All data transfers are conducted through encrypted channels.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Regular Security Audits: Third-party security experts regularly conduct independent assessments of FH66's systems.
• Firewall & DDoS Protection: Using advanced technology to prevent unauthorised access and attacks.
• Restricted Access: Only authorized FH66 staff have access to data where necessary.

8 Your Rights

Under FH66's Privacy Policy, you have several important rights regarding your own data: